We are experts in aligning process improvement opportunities with the right technology platforms to deliver anywhere, anytime, anyplace.
Field Service Management
The ServiceKey Platform is an integrated, end-to-end system for managing field service. ServiceKey brings an unprecedented level of automation to Enterprise Service Management, enabling field service business transformation, and delivering improved margins.
RXP has over 10 years’ experience working with clients on significant process transformation programs of work. Our experience includes end to end business process improvement and service management optimisation initiatives where we help streamline process work-flows and improve operational capability.
Our team seamlessly integrate other third party components such as self-service, IVR/CTI and off-line mobile capability. This means your staff can then focus on value-add initiatives, enabling employees to gain more ownership.